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Provide good customer service training. Diane puttman is hoping key head customers happier. Let your staff know how important customers are and the way to treat the company. Reward them when you catch them creating a great role!
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Six months later, Daniel called another meeting and discussed together with staff what changes they'd seen. Every staff member was doing the job they required to do, on time, and without being rushed. Together, they determined that the two changes they made reduced question calls by over 50%, allowed staff and customers to know what the daily specials were, thus were busier than did you ever.
Reason #1. Lack of Customer Service. They seem to be of thebelief that forcing customers to cling for 45 minutes when service fails with some lame excuse about "Well YOU called during peak time!" nec telephone system mooresville when peak time is, I'm not against the want an excuse, I would my call answered punctually and holding for 45 minutes to make the woman on the other hand end from the line let me know "Please hold" is not acceptable! Merely wanted to remedy crappy customer service, I would just utilize an ISP company that possesses a horrible automated phone system to jump through before ever getting to a real person.
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